{"id":898,"date":"2020-09-11T03:03:49","date_gmt":"2020-09-11T09:03:49","guid":{"rendered":"https:\/\/blog.typing.com\/?p=898"},"modified":"2022-08-29T11:23:41","modified_gmt":"2022-08-29T17:23:41","slug":"typing-coms-frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/blog.typing.com\/typing-coms-frequently-asked-questions\/","title":{"rendered":"Typing.com\u2019s Most Frequently Asked Questions"},"content":{"rendered":"<p>Kids today need to know how to type now that our world is mostly digital and online. Typing.com is a clear, engaging, step-by-step curriculum that you can customize. Here are the most frequently asked questions by educators when setting up their accounts.<\/p>\n<p><!--more--><\/p>\n<figure id=\"attachment_900\" aria-describedby=\"caption-attachment-900\" style=\"width: 561px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-900 size-full\" src=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-05-1.jpg\" alt=\"Distance learning\" width=\"561\" height=\"316\" srcset=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-05-1.jpg 561w, https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-05-1-300x169.jpg 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><figcaption id=\"caption-attachment-900\" class=\"wp-caption-text\">The most frequently asked questions about distance learning.<\/figcaption><\/figure>\n<h3><b>Can Typing.com be used for distance learning?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Yes! We created a single document that explains how Typing.com\u2019s distance learning features provide value for educators like you.<\/span><\/p>\n<p><a href=\"https:\/\/www.typing.com\/blog\/wp-content\/uploads\/2020\/08\/Distance-Learning-Best-Practices.pdf\"><span style=\"font-weight: 400;\">Check it out here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Can Typing.com be used offline?<\/b><\/h3>\n<p>No. Typing.com only works in your computer\u2019s browser. We don\u2019t have an app that students can download so an internet connection is always required.<\/p>\n<figure id=\"attachment_901\" aria-describedby=\"caption-attachment-901\" style=\"width: 561px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-901 size-full\" src=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-04-1.jpg\" alt=\"\" width=\"561\" height=\"316\" srcset=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-04-1.jpg 561w, https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-04-1-300x169.jpg 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><figcaption id=\"caption-attachment-901\" class=\"wp-caption-text\">The most frequently asked questions about managing students.<\/figcaption><\/figure>\n<h3>My students are typing but the teacher portal says they\u2019ve never logged in. What&#8217;s wrong?<\/h3>\n<p>There are a couple of things that can be happening here:<\/p>\n<ul>\n<li>Either the student has a duplicate account or<\/li>\n<li>The student has not logged in. In the student portal, students may take lessons without logging in.<\/li>\n<\/ul>\n<p>Please remember, if your student is not logged in to their proper account, you will not be able to see, track, or save their progress.<\/p>\n<h3>I have imported the students in my class through Google. How do they log in now?<\/h3>\n<ul>\n<li>Once you have synced your Typing.com account through the teacher portal, direct your students to <a href=\"http:\/\/www.typing.com\/student\/login\">www.typing.com\/student\/login<\/a><\/li>\n<li>There, they simply need to click the button that reads \u201clogin with Google.\u201d<\/li>\n<\/ul>\n<h3>I\u2019m unable to add a student to my class because their ID already exists. How do I get them to be part of my class?<\/h3>\n<p>First, it\u2019s important to remember that usernames must be unique across all of Typing.com (not just within your school or classes).<\/p>\n<ul>\n<li>If you would like to add a student that already has a typing.com student account and username, you may only add them <a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/41-use-the-student-self-join-link-teacher\">using a self-join link<\/a>.<\/li>\n<li>Once the student joins the new class, they will be removed from the previous class.<\/li>\n<\/ul>\n<h3>I can\u2019t print login cards. Can you help?<\/h3>\n<p><a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/60-print-login-cards-teacher\">Login cards<\/a> are created for your students by putting their account and login information into a format they can physically carry with them to remember.<\/p>\n<ul>\n<li>You can only print login cards if your account doesn\u2019t use Google, Clever, or ClassLink to login. This is because your student\u2019s account information is stored with us.<\/li>\n<li>If you are rostering through Google classroom, Clever, or ClassLink, we cannot print login cards for your students. Login information is stored with those providers.<\/li>\n<\/ul>\n<figure id=\"attachment_902\" aria-describedby=\"caption-attachment-902\" style=\"width: 561px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-902 size-full\" src=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-06-1.jpg\" alt=\"Account Administration\" width=\"561\" height=\"316\" srcset=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-06-1.jpg 561w, https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-06-1-300x169.jpg 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><figcaption id=\"caption-attachment-902\" class=\"wp-caption-text\">The most frequently asked questions about managing your account.<\/figcaption><\/figure>\n<h3>How can I add co-teachers to a class?<\/h3>\n<p>This comes up very often. There are two important parts to successfully adding a teacher to your class. Often teachers will create <a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/44-differences-among-teacher-school-and-district-accounts\">accounts that do not allow them to be added to classes<\/a>.<\/p>\n<ul>\n<li>To check that the teacher account can be added to a class, first confirm that the teacher you would like to add has a Typing.com account.<\/li>\n<li>If you know that the teacher has a Typing.com account but still cannot add them, it may be because they have the wrong type of account, such as a school or district account. <a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/35-manage-your-account-teacher\">Click here to learn more about converting a teacher account type<\/a>.<\/li>\n<li>To be able to invite the teacher, the account type can only be a \u201cteacher\u201d account.<\/li>\n<li>Once you have confirmed the teacher has a \u201cteacher\u201d Typing.com account, then you may invite them to your class through the teacher portal.<\/li>\n<\/ul>\n<h3>I\u2019m a school administrator. How can I add teachers to join my school?<\/h3>\n<p>This depends on the type of signup method you used to create your account.<\/p>\n<ul>\n<li>If you signed up using Clever or ClassLink, your school\u2019s administrator manages this directly. You cannot make changes and must contact your ClassLink or Clever administrator to make any changes you need.<\/li>\n<li>If you signed up with Google, an email, or username, confirm that the teacher you would like to add has a Typing.com teacher account.<\/li>\n<li>Once you know the teacher you would like to add has the right type of Typing.com teacher account, you may invite them to join your school through the teacher portal.<\/li>\n<\/ul>\n<h3>How can I combine 2 teacher accounts under the same organization?<\/h3>\n<p>It\u2019s worth mentioning that adding more than one teacher (or member) to your organization (school or district) will give all of those members in your organization access to the licenses. For example, all school member accounts in a district organization account will gain access once added to that district, all teacher accounts will have access once added to a school and so on.<\/p>\n<ul>\n<li>Now, in order to add more than one teacher to your account, confirm the type of Typing.com account you have is either a \u201cschool\u201d or \u201cdistrict\u201d account. \u201cTeacher\u201d accounts cannot add other \u201cteacher\u201d accounts.<\/li>\n<li>If you don\u2019t have a school or district account, you can <a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/35-manage-your-account-teacher\">convert your account<\/a> by going to account settings.<\/li>\n<li>If you do have the correct account type, any user of your organization with an \u201cadmin\u201d role can invite the teachers they would like to add.<\/li>\n<\/ul>\n<h3>I\u2019d like to integrate Typing.com with ClassLink or Clever. How do I get set up?<\/h3>\n<p>Clever and ClassLink manage things a little differently than we do so we took the initiative to find helpful resources for you. You can view those here:<\/p>\n<ul>\n<li><a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/237-clever-faqs\">Clever FAQs<\/a><\/li>\n<li><a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/241-classlink-faqs\">ClassLink FAQs<\/a><\/li>\n<\/ul>\n<figure id=\"attachment_903\" aria-describedby=\"caption-attachment-903\" style=\"width: 561px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-903 size-full\" src=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-02-1.jpg\" alt=\"Upgrading to Premium\" width=\"561\" height=\"316\" srcset=\"https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-02-1.jpg 561w, https:\/\/blog.typing.com\/wp-content\/uploads\/2020\/09\/BOGO-2-02-1-300x169.jpg 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><figcaption id=\"caption-attachment-903\" class=\"wp-caption-text\">The most frequently asked questions about upgrading to Premium..<\/figcaption><\/figure>\n<h3>What\u2019s the difference between free and premium?<\/h3>\n<p>The main differences are:<\/p>\n<ul>\n<li>100% ad-free experience so your students can fully focus their attention<\/li>\n<li>Access valuable historical data and pull reports using any time frame (free version only saves data for 180 days)<\/li>\n<li>Transferable student seats for painless administrative changes<\/li>\n<li>Get your questions answered as quickly as possible with priority support<\/li>\n<\/ul>\n<p><a href=\"https:\/\/typingcom.helpscoutdocs.com\/article\/15-differences-between-free-and-premium-accounts\">Read more here<\/a> or <a href=\"https:\/\/www.typing.com\/teacher\/upgrade\">click here to see how much it would cost<\/a>.<\/p>\n<h3>How can I upgrade our entire district account to Premium?<\/h3>\n<p>We get this question a lot. It\u2019s worth a quick mention that purchasing a Premium license, regardless of account type, gives you <a href=\"https:\/\/www.typing.com\/teacher\/upgrade-account\">the same great benefits<\/a>. That means there is no difference between a \u201cteacher,\u201d \u201cschool,\u201d or \u201cdistrict\u201d Premium license.<\/p>\n<ul>\n<li>Typing.com pricing for Premium is based on the number of students you are purchasing for (starting as low as $1.14\/student)<\/li>\n<li>You can see how much purchasing Premium licenses for your account would cost by <a href=\"https:\/\/www.typing.com\/teacher\/upgrade-account\">generating a quote here<\/a><\/li>\n<\/ul>\n<h3>Still have questions?<\/h3>\n<p>If you still have questions, don\u2019t hesitate to <a href=\"https:\/\/www.typing.com\/support\">check out our support articles<\/a>.<\/p>\n<p>If you\u2019d like to see a live demonstration of how to set up your account, <a href=\"https:\/\/form.typeform.com\/to\/NmqUGUoW\">join our webinar<\/a>.<\/p>\n<p>We\u2019ll be taking your questions live and walking you through the most important features of the world\u2019s most popular typing tool. <a href=\"https:\/\/form.typeform.com\/to\/NmqUGUoW\">Register for the webinar here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kids today need to know how to type now that our world is mostly digital and online. Typing.com is a clear, engaging, step-by-step curriculum that you can customize. Here are the most frequently asked questions by educators when setting up their accounts.<\/p>\n","protected":false},"author":24,"featured_media":899,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55,54,13],"tags":[],"class_list":["post-898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administration","category-districts","category-teachers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Most Frequently Asked Questions About Typing.com<\/title>\n<meta name=\"description\" content=\"Typing.com is a clear, engaging, step-by-step curriculum that you can customize. 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